The ombuds program is often called upon to develop and/or deliver training sessions and workshops. Additionally, the ombuds program can help facilitate forward-looking meetings (e.g., strategy sessions). If you or your group would like to explore something along these lines, or for more information, please do not hesitate to contact us.
Examples of Trainings:
- Basic conflict resolution
- Options for reporting
- Abrasive conduct
- Communication skills
- Creating community/group agreements
- Managing conflict in the workplace
- How to manage difficult conversations
- Cycles of conflict and de-escalation
Scheduled Trainings
The Ombuds Program, partnered with the Student Conflict Resolution Center, is pleased to bring you virtual trainings throughout the year that anyone from the campus community can join. These trainings are intended to be introductory trainings on the basics of conflict. We welcome faculty, staff, administrators, departments, undergraduate, and graduate students to join us. Dates and times are listed below, along with the topic that will be covered that week. To attend, please email us at ombuds@uoregon.edu in advance and we will send you a calendar invite with the Zoom link.
Cycles of Conflict and De-escalation: Tuesday, November 4th at 10am
This introductory workshop dives into understanding the stages of conflict and how conflict develops. Participants will learn goals for de-escalation which include how to ask a genuine question and how to reframe a loaded statement. Participants are also provided with a conflict navigation toolbox that addresses pre- and post-conflict components.
Working in Groups: Wednesday, November 5th at 1pm
Working in groups can be challenging for an array of reasons. This training will give introductory information about approaches to team building, communication skills, and problem solving techniques. This material is great for participants who find themselves struggling to communicate with group mates or want to learn more about leadership within group work settings.
Effective Communication, Self-Advocacy in Difficult Conversations: Thursday, November 6th at 3:30pm
This workshop aims to prepare students for conversations they may find challenging when speaking with their professors or advisors. The information included in this workshop focuses on the misconceptions of self-advocacy, normalizing the anxiety around these conversations, and how to effectively communicate concerns. Participants will learn how to prepare for these conversations, techniques for starting and continuing these conversations, as well as skills like how to professionally express disagreement.
Meetings
When scheduling a meeting with the Ombuds Program, here are some helpful items to keep in mind:
- While we are not typically able to schedule a visitor for the same day we usually do have availability within the next couple of business days
- Meetings are scheduled for one hour
- Should you have a circumstance where you need to meet outside of normal business hours we will be happy to work with you to find a time
- To help ensure a visitor's privacy, calendar invites are not sent
- We are able to meet via phone, Zoom, or in-person (feel free to let us know your preference and we will do our best to accommodate that, based on schedules and other factors)
- If a visitor is more than 15 minutes late to the meeting, the meeting will be rescheduled
- We do not use Teams, to help protect our visitor's privacy
- Should you have any accessibility needs, please do not hesitate to reach out to us
For meetings in-person:
- There is street, metered parking available
- A bike rack is available on the side of the building
- The main entrance has a few steps leading up to it, and there is an accessible entrance on the side (don't hesitate to reach out should you need us to unlock that)
- Should you have any other accessibility needs for an in-person meeting please reach out to us