The ombuds program is often called upon to develop and/or deliver training sessions and workshops. Additionally, the ombuds program can help facilitate forward-looking meetings (e.g., strategy sessions). If you or your group would like to explore something along these lines, or for more information, please do not hesitate to contact us.
Examples of Trainings:
- Basic conflict resolution
- Options for reporting
- Abrasive conduct
- Communication skills
- Creating community/group agreements
- Managing conflict in the workplace
- How to manage difficult conversations
- Cycles of conflict and de-escalation
Scheduled Trainings
The Ombuds Program, partnered with the Student Conflict Resolution Center, is pleased to bring you virtual trainings throughout the year that anyone from the campus community can join. These trainings are intended to be introductory trainings on the basics of conflict. We welcome faculty, staff, administrators, departments, undergraduate, and graduate students to join us. Dates and times are listed below, along with the topic that will be covered that week. To attend, please email us at ombuds@uoregon.edu in advance and we will send you a calendar invite with the Zoom link.
Managing Emotional Responses in Conflict: Wednesday, February 4th at 2pm
This introductory training focuses on recognizing and addressing heightened emotions when dealing with conflict. We will discuss how to normalize and evaluate emotions while learning to identify the source of conflict and communicate through escalated emotional tension. The SCRC and Ombuds Program provide a perspective through conflict resolution, and our offices are not health/mental health care providers.
Basics of Facilitation: Friday, February 6th at 10am
The Basics of Facilitation training is tailored to provide a framework for efficient and productive group communication. The information included in this presentation will break down the basics of traditional facilitation practices, which can be utilized in different settings such as the workplace or student organizations.
Meetings
When scheduling a meeting with the Ombuds Program, here are some helpful items to keep in mind:
- While we are not typically able to schedule a visitor for the same day we usually do have availability within the next couple of business days
- Meetings are scheduled for one hour
- Should you have a circumstance where you need to meet outside of normal business hours we will be happy to work with you to find a time
- To help ensure a visitor's privacy, calendar invites are not sent
- We are able to meet via phone, Zoom, or in-person (feel free to let us know your preference and we will do our best to accommodate that, based on schedules and other factors)
- If a visitor is more than 15 minutes late to the meeting, the meeting will be rescheduled
- We do not use Teams, to help protect our visitor's privacy
- Should you have any accessibility needs, please do not hesitate to reach out to us
For meetings in-person:
- There is street, metered parking available
- A bike rack is available on the side of the building
- The main entrance has a few steps leading up to it, and there is an accessible entrance on the side (don't hesitate to reach out should you need us to unlock that)
- Should you have any other accessibility needs for an in-person meeting please reach out to us