The ombuds program is often called upon to develop and/or deliver training sessions and workshops. Additionally, the ombuds program can help facilitate forward-looking meetings (e.g., strategy sessions). If you or your group would like to explore something along these lines, or for more information, please do not hesitate to contact us.
Examples of Trainings:
- Basic conflict resolution
- Options for reporting
- Abrasive conduct
- Communication skills
- Creating community/group agreements
- Managing conflict in the workplace
- How to manage difficult conversations
- Cycles of conflict and de-escalation
Scheduled Trainings
The Ombuds Program, partnered with the Student Conflict Resolution Center, is pleased to bring you virtual trainings throughout the year that anyone from the campus community can join. We welcome faculty, staff, administrators, departments, undergraduate, and graduate students to join us. Dates and times are listed below, along with the topic that will be covered that week. You are welcome to sign up in advance by emailing us at ombuds@uoregon.edu or by simply clicking here at the time of the session you wish you attend.
How to Manage Conflict in the Workplace: Tuesday, November 12th at 10am
In this workshop we will explore general causes of conflict in the workplace and why they happen. Participants will learn steps on how to understand the conflict and work towards a resolution. We will discuss topics such as finding common ground, building trust, the importance of employee-employer relationships, and conflict prevention techniques. This training is ideal for participants who are currently experiencing workplace conflict or entering the work field.
Self-Advocacy: Wednesday, November 13th at 4pm
Self-advocacy is a skill that many people struggle with. We believe that this workshop can introduce participants to common obstacles to successful self-advocacy, give them some information about building confidence as well as setting boundaries, and how to assess situations where they can effectively advocate for themselves. Topics of discussion include finding common ground, preparing for questions, and how to present and frame statements.
Roommate Concerns: Thursday, November 14th at 4pm
Roommate conflicts are a common concern for students across campus. This workshop aims to help students prepare for addressing those concerns as well as provide them with tips on how to prevent future conflicts. This workshop is a great place to start learning skills and reminds students that the Student Conflict Resolution Center has valuable services to offer for roommate agreement drafting, mediation, conflict coaching, and facilitation.
Working in Groups: Friday, November 15th at 10am
Working in groups can be challenging for an array of reasons. This training will give introductory information about approaches to team building, communication skills, and problem solving techniques. This material is great for participants who find themselves struggling to communicate with group mates or want to learn more about leadership within group work settings.
Meetings
When scheduling a meeting with the Ombuds Program, here are some helpful items to keep in mind:
- While we are not typically able to schedule a visitor for the same day we usually do have availability within the next couple of business days
- Meetings are scheduled for one hour
- Should you have a circumstance where you need to meet outside of normal business hours we will be happy to work with you to find a time
- To help ensure a visitor's privacy, calendar invites are not sent
- We are able to meet via phone, Zoom, or in-person (feel free to let us know your preference and we will do our best to accommodate that, based on schedules and other factors)
- If a visitor is more than 15 minutes late to the meeting, the meeting will be rescheduled
- We do not use Teams, to help protect our visitor's privacy
For meetings in-person:
- There is street, metered parking available
- A bike rack is available on the side of the building
- The main entrance has a few steps leading up to it, and there is an accessible entrance on the side (don't hesitate to reach out should you need us to unlock that)
- Should you have any other accessibility needs for an in-person meeting please reach out to us