Brett Hathaway Harris joined the University of Oregon in 2016. Previously she served as the ombudsperson at the University of Mississippi. Brett holds a JD from the University of Idaho College of Law with a degree emphasis in Native American aw and a BA in American studies from Idaho State University. She completed mediation training through the Northwest Institute for Dispute Resolution and was a court-approved mediator and court mediation director in Idaho. She worked at various law offices in Idaho and had a private dispute resolution practice focusing on family and workplace dispute resolution before her work as an ombuds.

Keegan Cary joined the Ombuds Program in 2020. Keegan holds a BA in history from the University of North Carolina at Charlotte. Currently, Keegan is pursuing her master's of science in conflict and dispute resolution and nonprofit management at the University of Oregon. She has training in basic mediation, collaborative governance, and domestic relations mediation.

Becky Couch has been at the UO since 1997 and has worked extensively providing administrative services at senior levels, including working previously in the Office of the President and the Office of Government and Community Relations. Becky earned both her bachelor's and master's degrees at the UO. In addition to her work at the university, she served for six years on the Lane County Human Rights Advisory Committee. She manages the Ombuds office intake processes, calendar, administrative and trends tracking systems, and appointment triage.